Privacy
Last updated November 2026
What we keep
- Your account: your email address and your password, which is stored only as a scrambled hash we can’t read.
- Your cards: the cards you add, so you can export them to Anki.
- How much you use: counts of cards made, new words looked up and new recordings played, for your plan’s limits.
Who helps make your cards
To write a card, the word you type is sent to OpenAI (definitions, sentences and notes), ElevenLabs (the audio) and Pexels (pictures). They get the word, not your email. The text and audio made for a word are saved and reused for anyone who looks up the same word.
Payments
Subscriptions are paid through Stripe, and sold through Link, Stripe’s merchant of record. Your card details go to Stripe, never to us. We keep only what we need to run your plan: your Stripe customer number, and whether your subscription is monthly or yearly, active or cancelled, and when it renews.
Cookies and visit counts
One cookie keeps you signed in. Your light or dark mode and language choices are saved in your browser. There are no ads and no tracking cookies.
To count visits to our public pages, we use Cloudflare Web Analytics. It sets no cookies and doesn’t track you across sites; it records things like which page was visited, the referring site and the country.
Deleting your account
Ask us and we’ll delete your account, your cards and your usage records.
Questions
See also the terms. Get in touch at support@readriselanguages.com